Risk in Containment process

The most common item to overlook in the CAPA process can be the easiest yet complicated section, Containment. 

What and how do you manage containment?

Containment process is a series of actions to limit or eliminate further non-conformance. 

The most common example of containment actions are:

1. Segregation of bad products at customer, transit and manufacturing site. 
2. Adding an alert or inspection steps. 
3. Modified process settings to mitigate problems.

Beyond the product itself, it is also recommended to be proactive and issue alerts to customers or provide alternative solutions such as compensations.

When recording the disposition of non-conforming products, it’s required to add date, responsible process owner(s) and type of resolutions. This includes scrap, rework, sorting or use as is. Containment process typically involves several processes ad cross functional team. MRB, RMA and customer waivers to name a few. 

If the above is addressed during containments process, potential findings can be averted.