The thing we always see at work are lots of documentations and as if that's not enough, every year, the process get more complicated therefore requiring more documents. My head just hurt thinking about photos taking, words to clarify each steps in the instruction and not to mention, changes have to be made when someone thinks the document is not "good" enough. I am exhausted, this is a hard article. After the documents are in tip top order, people would come back and say, nobody reads them anyway 🙄. Explain to me why we need documentation again?
We have documentation to comply to all the ISO requirement specifically clause 4.2.3.
Per ISO 9001:2015: Documentation Control
Clause 4.2.3 tells us that an organization must control the documentation required by the Quality Management System and that a suitable document control procedure must be implemented to define the controls needed to;
- approve,
- review,
- update,
- identify changes,
- identify revision status and
- provide access.
The document control procedure must clearly define the scope, purpose, method and responsibilities required to implement these parameters.
These information normally available readily in the title block. Changes regards as history on very last page while the scope, purpose, method and responsibilities is found right after title block. Typical this a template is useful to ensure consistency.